Appreciative Inquiry – Workshop Guide


Organizations have often relied on a traditional problem-solving approach in an attempt to forge a solution to known problems.  Appreciative Inquiry (AI) focuses on already-achieved successes in order to gain insight into how to further expand on the strategies that fostered these successes.

Appreciative Inquiry is based on the premise that organizations change in the direction in which they inquire. An organization that inquires into problems will keep finding problems, but an organization that attempts to find what is best in itself will discover more and more that is good or working well. It can then apply those discoveries to build a future where the best becomes more common.


The (AI) method includes four phases:

  • Discovery: During this phase, participants reflect on and discuss the best aspects of what is causing concern—this is also known as the object of inquiry.
  • Desire: Participants are encouraged to envision the organization as if the peak moments discovered in the “discovery” phase were the norm rather than the exception. “What would things be like if…?”
  • Design: With a common desire in place, participants are asked to develop concrete proposals for the new organizational state
  • Delivery: The final phase delivers the new design. The process is one of experimentation and improvisation. Teams are formed to follow up on the design elements and to continue the inquiry process. This phase may include some smaller-scale inquiry into specific aspects of organizational life.



Goals: Provide participants with the practical and theoretical components of Appreciative Inquiry to achieve positive change in individuals and complex organizational systems.  This course includes the foundations of Appreciative Inquiry (AI) and gives an overview of appreciative, strengths-based approaches to change.

Objectives: By facilitating the learning and application of AI philosophy and principles, participants will be able to apply the methods and strategies to achieve transformational change and improve organizational performance within their organization.

Strategies: Course experience will include real world assessment and examination of what is working best within participants’ organizations, inclusive of applying the change processes to achieve system-wide improvement.

Time frame: The course may be designed either for a one-day or a two-day experience and will be constructed upon information secured during an initial discovery session with the client.


Seminars can be paid for using PayPal.